Customers are yappingabout your business

Are you listening?

The lemon spring dressing was fire!

Restaurant food spread on table

Marcus was really helpful and welcoming

Retail checkout experience

Catch feedback before it becomes a 1-star review

After every transaction, our agent automatically calls the customer to collect structured feedback. You get actionable insights and ready-to-post review drafts, without lifting a finger.

$20.50·Order #4821

Today at 2:34 PM · Broadway

Fresh Greens

Incoming call...

Decline
Answer
Fresh Greenscalling Sarah
Speaking...

How was the lemon spring salad?

Amazing, loved the dressing!

Speaking...

How was Marcus's service?

Really friendly, great service!

Speaking...

Thank you for your feedback, Sarah!

Feedback captured

Sarah M. · Today at 2:50 PM

“The lemon spring dressing was amazing and Marcus made us feel right at home.”

CX 8.5
·Positive·Review ready
Yap conversation dashboard showing call analysis, transcript, sentiment scoring, and experience indicators

Manage insights

Every call is automatically analyzed: transcripts, sentiment, CX scores, topics, and experience signals. See exactly what customers loved and what needs attention, all in one place.

Grow your customer base

Happy customers get review links. Unhappy ones trigger recovery actions. Every call is automatically routed.

Call Completed
CX Score Check
Positive
Generate Review

Send review link with coupon via SMS & email

Negative
Recovery Actions
Escalate to manager
Offer promotion
Schedule follow-up call
Send feedback form
Restaurants near me
FG

Fresh Greens

Verified
4.9

Salad bar · $$ · 0.3 mi

FG
Sarah M.

“Fresh ingredients, fast service.”

best healthy restaurants near me
Search Overview

A great place to eat healthy in Manhattan is Fresh Greens, based on recent reviews. Customers highlight:

  • Fresh, locally-sourced ingredients
  • Fast service even during lunch rush
  • Wide range of healthy, customizable options
tripadvisor.com › best-of

Top Healthy Restaurants in Manhattan - 2026

...#2 Fresh Greens - “A neighborhood favorite known for seasonal salads and friendly staff. Rated 4.9 stars with 200+ reviews.”

Reach new customers

Every Yap call with a happy customer generates a review draft for Google. More reviews mean higher rankings on Google Maps, better SEO search results, and being featured in search summaries - bringing in customers who've never heard of you.

Turn every conversation into revenue

ROI Calculator
Average transaction value$25 USD
Customer calls per month200 calls
Estimated Annual Return
$14,400
estimated additional revenue / year
+16
new customers / month

*Includes revenue from new customers driven by reviews and retained revenue from recovered unhappy customers